If you have any questions or concerns about your property tax assessment, please contact the Director of Finance at the Town Office (780-796-3731; 5017 Queen Street) during regular business hours (8am to noon, 12:30pm to 4pm). The Director will arrange a meeting with your assessor, who will provide you with information on how your assessment was prepared and help you to determine whether your assessment is correct and equitable in relation to similar properties.
If after this meeting you still feel that your assessment does not reflect what your property would sell for on the open market, you may file a complaint with the Assessment Review Board (ARB) within 60 days of receiving your assessment notice.
The ARB is a special tribunal established under the Municipal Government Act to hear complaints against property assessments. Bruderheim's local ARB consists of one Town Councillor and two members of the public appointed annually by Council.
Make a Complaint
It is important to talk to your assessor before filing a complaint. Every year most concerns are resolved before complaints reach the Assessment Review Board. Call the Director of Finance at 780-796-3731. If an error is found, assessors are able to make changes to your assessment before you file a complaint.
To make a complaint about your tax assessment, you must submit a completed complaint form and any supporting attachments, the agent authorization form, and the prescribed filing fee to the person and address required as shown on the assessment notice or tax notice, prior to the deadline indicated on your assessment. Complaint forms are also available at the Town Office, located at 5017 Queen Street.
Each assessment in dispute requires a separate completed complaint form and required fee. Complaints with an incomplete complaint form, complaints submitted after the filing deadline, or complaints without the required filing fee, are invalid.
The complaint process for 2010 has changed as a result of amendments to the Municipal Government Act and its regulations. Please refer to the Capital Region Assessment Service Commission (CRASC) brochure or website for more information. Some highlights of the changes include:
- New complaint form and agent authorization form must be used and filled out completely.
- You now have 60 days between receiving your assessment notice
and the date complaints are due. The review period previously
was 30 days. Use this time to speak to your assessor. If an
error is found, the assessor may amend your
assessment prior to you filing a complaint.
For more information on property taxes and assessment, please check out the Municipal Affairs website.